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Remote connections for Windows

First Step is to Give Us A Call

In order for us to start a remote support session to assist you, the first step is to give us a call.  Our support engineer will guide you through the process of starting a remote support session to your computer.  We’ve outlined it below in case you need a helping hand.

Click Our Support Tab

You will noticed on the top right of our website there is orange support tab.

1. Click Our Support Tab.

Nippy-Gecko-Support-Tab

2. Enter the Support Session Code we’ll provide you with.

3. Run the file that downloads.

You’re ready for remote support!

That’s really all it takes.

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